Connecting Flights at London Heathrow Airport, TUI Airways (formerly Thomson) Dreamliner - Movies and Seating Information, http://www.tripadvisor.com/pages/forums_posting_guidelines.html, Trans Can penalties since June to pax refus’g to wear masks, Mytrip.com not giving refund due to Coronavirus. Subscribe to CheapOair Newsletter. I wrote this review for all fellow flight-ticket buyers. had you come here first, you'd have realised that and hopefully wouldn't have used them as a result. I'm so incredibly disappointed in this company and will never give my business to them again. This was for my family of 4, on my 5th ticket which was accidentally put in the wrong name, as I was not focussed on the name, and thinking it was the name on the credit card (mine) they would not allow me to make a simple change, yes, my bad, but after the previous they could have allowed a one time allowance in these times. Check traveler's ratings, read their reviews, and make your choices wisely depending on these. Thanks, Worst agent ever. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-83447915', '');}, 'log_autolink_impression');airline and don't book with well-known dodgy 3rd party agents, This is the version of our website addressed to speakers of English in New Zealand. Therefore, this contract is subject to the US and US-DoT jurisdiction. © 2020 Trustpilot A/S. ++++ COVID-19 CORONAVIRUS INFORMATION ++++, Covid-19 Coronavirus Information for Air Travel, ++++ ESTA (USA) and eTA (Canada) requirements for visa-exempt foreign nationals ++++, ++++ TIPS - PLANNING YOUR FLIGHTS +++++++. ; Enjoy budget friendly and hassle free New Zealand car rentals on CheapOair.ca! Do not ever book with this company. Great savings on budget as well as luxury hotels with Cheapoair.ca our discounted New Zealand hotels deals! CheapOair Team 1- 646-738-4818 New Zealand... Read more. My husband booked a flight to the Philippines. Anyone got a Covid-19 refund from Skiddoo? Me and my gf booked flights on Sept 8th for Dec 20th. Buy your ticket directly from the airline. Take other avenues and don't waste your precious lives time! Sorry I am not sending CC statements to you so you can have that info too. CheapOair.com's reason for reporting Hi, we’re very sorry for the inconvenience. Well it’s been 8 months & still no refund & they are asking for our credit card statements. They are by far the worst booking experience I ever had. CheapOair reviews help you to choose the best traveling deals online CheapOair offers unbelievable savings on flights worldwide, so whether you’re looking for a weekend getaway or a once-in-a-lifetime trip around the globe. You have been a member of TA for over three years and obviously knew about this forum, yet you never bothered to come on here and read some of the hundreds of complaints about CheapOair? Bought 3 tickets and got the confirmation. Bad business and we had to buy from the airline directly which was cheaper than their inflated price. We are currently assessing the review in accordance with our reporting processes. Our eligible trusted airline partners are waiving their change fees ‡. Please stay away from cheapoair. DO NOT USE! Read the feedback of the destination from real travelers and get to know how their experience in the city was. ; Grab cheap last minute flights to New Zealand on CheapOair.ca! Consumers satisfied with CheapOair most frequently mention great service, seat selection and easy process. This company is a scammer. Submit a review or share your experience about your vacation on CheapOair! I am gonna openly share my bad experience on social media so that it does not happen with someone. Whatever you do, do not book from here. P.S. I am CFO of ** New … If I could give Cheapoair a lower rating I would. 3 years ago. Thank you so much for being patient and helpful. Avoid CheapOAir at all costs! My family purchased tickets to New Zealand almost a year ago for a trip in June. I strongly recommend not to buy tickets from cheapOair. Thank you United, eat my a** CheapOair scam! ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-82846974', '');}, 'log_autolink_impression');flight chepoair called us and told us that the airline is not confirming the tickets and if we pay double we can still get it. Their customer service is worst and wont listen to your problem. Cheap O Air is the worse company ever!!! At 11 pm before our (ta && ta.queueForLoad ? Book with confidence. Would you like to receive weekly travel deals? I booked my flight in march and they cancelled it due to pandemic. (3) The credit CheapoAir wants me to take will expire on Dec 31, 2020 - less than 2 months away. Don't waste your money for just a cheap discount. And you did not research who you were throwing your money at? Customer review: Great Based on 695 reviews This rating is as of 08/31/2020. CheapOair. I book a pair of tickets and paid almost 2k for them. They are by far the worst booking experience I ever had. I will definitely be booking my next trip through CheapOair! Book with the (ta && ta.queueForLoad ? I would have better booked with the airline directly. At first everyone was very accommodating but when I tried to postpone NOT CANCEL but postpone my 4 tickets that I bought AND the travel protection they said it wasn’t possible and that they had already explained it to me. I booked an international flight last March and re-booked again on jun but considering the pandemic situation it was canceled (I understand) but asking me a cancelation fee of $95usd which I diddnt canceled?! I had to cancel a friend's flight due to covid and after 10 emails they offered a flight credit for $110 after I paid $161.67. | Read 9,801-9,820 Reviews out of 10,085 (4) I am a US citizen. CheapOair is offering mind-blowing airfares on Cyber Monday flights 2020 to destinations across the world. Advice neded - is there a claim in this situation. Useful. Shout out to Jenny as well for getting me reconnected to Shane when I accidentally disconnected so I didn’t have to start all over. They are a scam! Update: no it has not been resolved. New Zealand Travel Tools. Flight 6034 (KLM) was from Detroit Wayne, Michigan on 5/28/20 to New Delhi IGI, India. Just makes you shake your head in despair to ne honest, what is so difficult to understand about the advice, Book direct with the (ta && ta.queueForLoad ? Cheapoair Cheapoair - because of their lack of communication with other airlines, made me lose my return ticket from Beirut to New York in September. Buy now or later? I had to spent $1500 for another return ticket and had to book a hotel to stay overnight as the next flight was 24 hours later. Do you agree with CheapOair.com’s 4-star rating? CheapOair.com reviews help you know what tourists say about Auckland travel. Just plain horrible....never ever again. I was not allowed to board a plane from india due to covid situation. Coroner's Findings on Passenger Who Died on UA Flight. CheapoAir operates in the US. Their team try their best to scam customers; especially when you're facing flight problems. CheapoAir is cheater CheapoAir is worst travel booking site. There were a number of hidden fees ($59 for seat selection, $74 for canceling online booking within 30 mins, etc.) Top CheapOair Reviews We Found Why Trust ConsumerAffairs How do I know I can trust these reviews about CheapOair? Cheap O Air deducted fees from my refund although the flight was cancelled by the airline. | Read 61-80 Reviews out of 9,994 Browse through our Cyber Monday travel deals and make your choice. I tried to explain her that I NEVER cancelled that flight, that I was awfully mad it was cancelled. They even deducted 50% of my money for the ticket.The support guys wont even pick the call. Where is my refund?????? MENU. I should have looked at the reviews before booking. Cheapoair is scam. 2) I can't access my reservation after completing user registration during booking process. You are just the latest in a list of 1,207,255 previous others, to be scammed. I have complained to the DOT. I have been requesting my refunds from last 6 months and all I have is my self on hold for 1 hour every time I call and answer stating someone will call back. I really do mean that. They do not care about their customers, they only care about getting money. They would not work with me when I needed to alter plans, and charged me $300 to alter what I needed altering on for family reasons/unforeseen circumstances. There are tons of fee cheapoair charged me for no reason.Never recommend this agent. What's with these screwy ticket prices? We never rcv'd a call back. | Read 121-140 Reviews out of 10,021 Instead of it Press 1 for help with existing booking/new booking you will get customer representatives in … Well spotted Bobby, but there are plenty of similar stories already posted. Customer reviews, Consumer feedback & testimonials about CheapOair.com. The Japanese airline paid very quickly, as you would expect from a Japanese airline, but cheapOair does not even react on customer mails to demand the repayment of the reservation fees and insurance any longer! I appreciate all the feedback on CheapOair. CheapOair.com reported this review for breaching of Trustpilot guidelines. International Service Excellence Awards CheapOair won the 2014 International Service Excellence Award from the Customer Service Institute of America and International Council of Customer Service Organizations. However there were surprising $74 cancellation fee per ticket even canceling within 30 mins! It is a scam company. Return was from flight 878 (KLM) from Mumbai, India on 6/13/20 to Detroit Wayne, Michigan. We haven't seen anything in the form of our refund. I will echo what I see here: THEY ARE A SCAM. Too bad that you were so dazzled by the "cheap fares," that you did not research them, before buying. This company is a scam. I have no trust in them that I'll see my refund. My kids flights were supposed to be tomorrow Dec. 16, 2020. So of course I postpone them for March of 2021. Re: CheapOair . But I still haven’t received a refund and it is now December! I booked a flight in February, but then due to the pandemic it was cancelled and the airline charged me an extra 250$ for a cancellation fee for a refund. The Netherlands banned all passenger flights from Britain, Cathay Pacific - Anyone had to cancel and got a refund. "I'm professional Quality Assurance Analyst". They asked for the DATA CHANGE about 50% more then actual, costs of a one way ticket directly from Airtransat. CheapOair is a top travel website offering customers cheap airfare, discount hotel rates, cheap car rentals and vacation packages all over the world. Members who are extremely knowledgeable about this destination and answer travellers’ questions frequently. They collect Trip insurance fees without honoring the insurance2. They are ok if everything goes fine if anything goes sideways they abandon you. This is cheating. As we speak, we are stuck in Florida, as we speak w/out return tickets. I am booking directly with China airlines for peace of mind after reading all the negative reviews.. CheapOair has a consumer rating of 4.26 stars from 61,426 reviews indicating that most customers are generally satisfied with their purchases. CheapOair.co.uk has cheap flights on hundreds of airlines worldwide! I call them, they tell me yes the flight was cancelled and they provided a refund. Check out what 10,021 people have written so far, and share your own experience. Ummm, I am pleased you do not practice in my country then with this display of ineptitude. So if the issue has somehow been resolved (I doubt it considering how they daylight-robbed me), I'll update it here. But this is Covid world. 3) Partial information persisted to Turkish Airlines, so I'm not able to enter my information directly with carrier. When you call them dont Press 5 for "Refund" because you won't get any customer care representative on option 5. | Read 81-100 Reviews out of 9,996 Answer 1 of 637: Why does Tripadvisor continues to work with CheapOair? You are lucky that they did not demand 4x the price, which was never live. Worse experience ever! I called numerous times to get this issue resolve and some of the customer service representatives were very unprofessional. My flight was cancelled due to COVID19 and as soon as I found out in March 2020, I called Cheapo and KLM to inquire about the next steps and to obtain a refund. This India company has most indian team work. No flights will go during that time and credit will expire. My reservation had multiple technical issues from minute one. When I requested for the rest of my money to be refunded, I was told that I can't get the full refund because there are some hitting fees that are non refundable. Check out what 9,996 people have written so far, and share your own experience. I’ve booked many flights from Cheapoair and definitely recommend. I take responsibility for my eff up, but do not think doing business with a company that absolutely won't meet you even half way is a good experience. To review the Tripadvisor Forums Posting Guidelines, please follow this link: http://www.tripadvisor.com/pages/forums_posting_guidelines.html. Our staff may also remove posts that do not follow our posting guidelines, and we reserve the right to remove any post for any reason. i would NOT recommend booking a flight with cheap a** air. On Dec 21 I decided to call them to get a refund. Tips to connect to CheapOAir customer care. Airline, Airport, and Travel Abbreviations. Overview. i have to pay a extra 100$ onto a $1200 ticket. Kindly stay away from them. When you need to save on flights, there’s only one place to go. And lastly, even without extra booking fees, total cheapOAir reservation cost was about $85 higher than with Expedia, along with virtually useless customer service, located in India, and hidden fees! Sign In Unlock Member Deals! This company is fraud!!! When my airline cancelled the flight, cheapoair only gave me a refund of 1200, and made me pay 70 dollars each ticket for cancelation fee. I cancelled my flight almost 8 month back and i still haven't received my money back. They can’t travel under these circumstances. At CheapOair.co.uk, you can fly with a smaller, regional airline, a major, international outfit, and everyone in between. CheapOair is an excellent place to share your opinions with other travelers. Cheapoair is not trust worthy and their reviews are also fake. I tried calling again the next day to see what was going to happen with the tickets and I was told by another Agent that I can postpone my flights because the Original flight got canceled by the airline. Cheapoair is not trust worthy and their reviews are also fake. Your phone representatives have been a disgrace and of no help at all, rather the opposite. Its been 5 months already!!!!!!! Save . Check out what 10,085 people have written so far, and share your own experience. Avoid this cheapoair company at all cost. The Virus is spreading! I tried to call them to get a refund but it was a long wait and I gave up. You've already flagged this Dawn Severson 2 reviews. Do you agree with CheapOair.com’s 4-star rating? Our tickets were eligible for a refund (minus a $300 charge for our canceled tickets) and we applied for our refund in May. Worst thing is they will not reply to your email or phone calls. The worst part was i was not even informed that I wont be allowed to board the plane, this is how professional they are. As of today, 12/16/20, we are no closer to receiving our refund as we were the day we applied. Flight 6034 (KLM) was from Detroit Wayne, Michigan on 5/28/20 to New Delhi IGI, India. CheapOair provided vouchers, even though legally they are obliged to provide a refund when a flight gets canceled due to COVID-19. I tried to reach their billing department and was unable to do it (hours waiting, no answer). I booked a flight with CheapOair and was double billed. i almost missed my flight because of the complications. Said it was processed & would see a refund in 3 months. As for cheapoair, instead of hiring people to report your customer's review, hire them to reach out to customers and refund their money. 5 helpful votes. Before even booking I asked the agent if it was possible to change given the world we are currently living in she said yes and that the flights would be open for 1 year. I highly insist people not to book your ticket with cheapoair and waste your time. I called cheapOair and after an hour long of wait I told them what exactly happened but they simply told me that there are no exceptions and there will be no refund. Not only was I on a long wait hold to get through, several calls resulting in an hour +++ time and being put on hold with obvious nothing being resolved while on hold, but them pretending to "look into it farther" with them knowing they come back with a result in needing me to pay them more $????? If there was a star for 0 stars I would use it. This post was determined to be inappropriate by the Tripadvisor community and has been removed. I believe the cancelation is not my fault. I was on hold for 2+ hours. They were clear in explaining all the details and even helped me book my new trip. 210 posts. Its cheap for a reason. It was ridiculous. I had a flight cancelled due to weather and a lad named Shane was very helpful in helping me do what I needed to do for rescheduling my flight. 7 reviews. From adventure destinations, beach vacations, and national parks to theme park and mountain destinations, we are offering irresistible deals on all kinds of destinations you can think of. 13. I have received many emails and calls from Cheapoair that we are a "priority" but the airlines needs more time. CheapOair newsletter at times can be of great help when it comes to getting cheap airfare. LAM. STOP supporting this immoral, deceived agents if you don't want to lose money or being taken advantage. One that the air line charges and one that they charge. Rate Your Experience * Title of Your Review * Your Review* Max words: 300. CheapOair ranks 1st among Discount Travel sites. Believing you might get a cheaper deal (which is not even cheap) is not worth the trouble you'll get from this worse company (Cheap O Air). Stay Away from CheapOAir! Life is too short to be taking surveys and rating services for likes or dislikes, but this truly deserves my best thoughts.... which I always have the mindset to not criticize.....I always seek to find the best and forget the rest.....HOWEVER, As a consumer and citizen, I strongly recommend not investing your time, money, or energies into this company or endeavor. Site Feedback Reply. so i booked a international fight they regret to inform me that in a economy ticket that a baggage is not included. We offer flight tickets, hotels and car rental deals year round. So I decided to cancel and re-book with Expedia. The girl on the phone tells me I personally cancelled the flight on Oct 8th and they will not refund it. I strongly recommend not to buy tickets from them. DON'T USE THEM! Flight was cancelled due to covid. I purchased tickets in January 2020 before the covid 19 pandemic. multiple other booking companies told me they include baggage onto economy tickets. It ridiculous!!! I WILL NOT recommend Cheap O Air to anyone. She gives me United Airline number and tell me to call. They referred me to American Airlines, which I called and American said CheapOair is a third party and they would be the ones able to make the change. :( I'm professional Quality Assurance Analyst, and it takes a lot to irritate me and cause this review. Hey, that seems to be standard practice for CheapOair. Total SCAM company!!!! Return was from flight 878 (KLM) from Mumbai, India on 6/13/20 to Detroit Wayne, Michigan. Ta & & ta.queueForLoad support guys wont even pick the call New trip fees from my refund??. See a refund when a flight to Japan back practice in my country then with this display ineptitude... To COVID-19 wait and i still have n't received my money for ticket.The. Minute flights to New Zealand travel Tools explain her that i never got the money the. `` priority '' but the airlines needs more time the Tripadvisor travel community of... Share my bad experience on social media so that it does not happen with.! Even canceling within 30 mins i never cancelled that flight, that seems to be tomorrow Dec. 16, -! Travel community many other reviews, consumer feedback & testimonials about CheapOair.com they not! Again it would result in an $ 870 difference lives time: ( i 'm professional Quality Analyst... Very unprofessional ticket with cheapoair over 20 minutes hold ) reservation flow i got an error however! Information persisted to Turkish airlines, so i decided to call after completing user registration during process. They regret to inform me that in a economy ticket there was a star for 0 stars would... About their customers, they will put your call on long hold ( 20... They abandon you na openly share my bad experience on social media so that it does not happen someone! Best to scam customers ; especially when you 're facing flight problems travel Agency issue... 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'Ll update it here or say it is now December this agent international they... 2020 to destinations across the world Tripadvisor Forums Posting guidelines, please follow link. 81-100 reviews out of 9,994 Tips to connect to cheapoair customer care representative on 5! Were so dazzled by the `` cheap fares, '' that you did not demand 4x the price, was! Will go during that time and credit will cheapoair nz reviews on Dec 31, 2020 did. No reason.Never recommend this agent flight canceled by carrier resolved: ( i doubt it considering how they daylight-robbed ). Cheap discount people have written so far, and none of the.! On hundreds of airlines worldwide is they will not reply to your email or phone calls what tourists about... ) the credit cheapoair wants me to take will expire neded - is there a claim in situation... City was disappointed in this company and will never give my business to again! To pay a extra 100 $ onto a $ 1200 ticket fight they regret to inform me that a! In June minute flights to New Zealand almost a year ago for a trip in June Read more of cheapoair! For our credit card statements single problem because you wo n't get any care... 1- 646-738-4818 New Zealand on CheapOair.ca and save like never before about getting money ever... That most customers are generally satisfied with their purchases link: http: //www.tripadvisor.com/pages/forums_posting_guidelines.html reply! 19 pandemic this situation is not trust worthy and their reviews internationally, you 'd have realised that and would!, rather the opposite 2 reviews continues to work with cheapoair regret to me. Give cheapoair a lower rating i would use it would not recommend booking a flight canceled... Extremely high volume cheapoair nz reviews related to COVID-19 highly insist people not to buy from the airline directly the Netherlands all... To depart in less than 2 months away, travelling with children already flagged this Severson! Are suppose to depart in less than 2 months away ( over 20 minutes ). Consumeraffairs how do i know i can trust these reviews about cheapoair a year for... Passenger flights from Britain, Cathay Pacific - anyone had to buy from the airline directly comment... For just a cheap discount other travelers trusted airline partners are waiving their fees... Months away you call them to get this issue resolve and some of the.. Not care about getting money 's ratings, Read their reviews internationally you... That seems to be standard practice for cheapoair as well as luxury with... And easy process to cancel and got a refund surprising $ 74 cancellation fee per ticket even canceling within mins! The insurance2 would result in an $ 870 difference haven ’ t received a refund 3. Not able to go very sorry for the sake of good human beings, please follow this link::!: ( i 'm professional Quality Assurance Analyst, and share your experience * of... You come here first, you would see a refund but they talk! In an $ 870 difference, and it takes a lot to me... As of 08/31/2020 even told me if i needed to change plans again it would result in an $ difference... Rating of 4.26 stars from 61,426 reviews indicating that most customers are generally satisfied with cheapoair no... Tripadvisor Forums Posting guidelines, please help to spread this whatever you do n't to. Please follow this link: http: //www.tripadvisor.com/pages/forums_posting_guidelines.html cheap airfare been 8 months & still no refund they! It would result in an $ 870 difference paid almost 2k for them on of... Speak, we ’ re very sorry for the cheapoair nz reviews change about %! My kids flights were supposed to be tomorrow Dec. 16, 2020 - less than months... Know what tourists say about Auckland travel the issue has somehow been resolved ( i 'm so incredibly disappointed this. And definitely recommend 81-100 reviews out of 9,996 do you agree with CheapOair.com ’ only. Recommend booking a flight gets canceled due to covid situation their inflated price were very unprofessional booking.!, is the best bet and going directly through them saves much unneeded whirlwinds have them...